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EDP "Correct Reading, Satisfied Customer"
Project Name | Year
“Correct Reading, Satisfied Customer” (EN) / “Leitura Certa, Cliente Satisfeito” (PT) | 2008
Client | Location
EDP Distribuição | Portugal
Business Area
Energy and Resources
Provide a moment of reflection on the importance of the quality of the reading service for the end customer, for EDP Distribuição, for Service Providers and for Readers.
See the need to reduce the percentage of complaints arising from the reading service and strengthen awareness and the important significance of entering the customer’s premises.
Mobilize and commit all Service Provider professionals to adopting the most appropriate day-to-day behaviour.
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